{"id":1792,"date":"2026-01-22T10:30:00","date_gmt":"2026-01-22T10:30:00","guid":{"rendered":"https:\/\/poziksinplea.com\/?p=1792"},"modified":"2026-01-19T17:53:54","modified_gmt":"2026-01-19T17:53:54","slug":"regana-en-privado-reconoce-en-publico","status":"publish","type":"post","link":"https:\/\/poziksinplea.com\/index.php\/2026\/01\/22\/regana-en-privado-reconoce-en-publico\/","title":{"rendered":"Rega\u00f1a en privado, reconoce en p\u00fablico"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"1792\" class=\"elementor elementor-1792\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b60d6a4 e-flex e-con-boxed e-con e-parent\" data-id=\"b60d6a4\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9361cf5 elementor-widget elementor-widget-image\" data-id=\"9361cf5\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/poziksinplea.com\/wp-content\/uploads\/2026\/01\/Portada-1024x576.jpg\" class=\"attachment-large size-large wp-image-1793\" alt=\"\" srcset=\"https:\/\/poziksinplea.com\/wp-content\/uploads\/2026\/01\/Portada-1024x576.jpg 1024w, https:\/\/poziksinplea.com\/wp-content\/uploads\/2026\/01\/Portada-300x169.jpg 300w, https:\/\/poziksinplea.com\/wp-content\/uploads\/2026\/01\/Portada-768x432.jpg 768w, https:\/\/poziksinplea.com\/wp-content\/uploads\/2026\/01\/Portada-1536x864.jpg 1536w, https:\/\/poziksinplea.com\/wp-content\/uploads\/2026\/01\/Portada-260x146.jpg 260w, https:\/\/poziksinplea.com\/wp-content\/uploads\/2026\/01\/Portada-50x28.jpg 50w, https:\/\/poziksinplea.com\/wp-content\/uploads\/2026\/01\/Portada-133x75.jpg 133w, https:\/\/poziksinplea.com\/wp-content\/uploads\/2026\/01\/Portada-1200x675.jpg 1200w, https:\/\/poziksinplea.com\/wp-content\/uploads\/2026\/01\/Portada.jpg 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f0059b1 e-flex e-con-boxed e-con e-parent\" data-id=\"f0059b1\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cae6e0a elementor-widget elementor-widget-heading\" data-id=\"cae6e0a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Rega\u00f1a en privado, reconoce en p\u00fablico<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-95cbc88 e-flex e-con-boxed e-con e-parent\" data-id=\"95cbc88\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a670fe5 elementor-widget elementor-widget-text-editor\" data-id=\"a670fe5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 8pt;\"><span style=\"font-size: 11pt; font-family: Calibri,sans-serif; color: #000000; background-color: transparent; font-weight: 400; font-style: italic; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u201cVamos a hablarle al cliente o proveedor para que veas\u201d<\/span><\/p><p><b id=\"docs-internal-guid-daa4939a-7fff-2256-8dcd-b93f2274a0f3\" style=\"font-weight: normal;\">\u00a0<\/b><\/p><p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt; font-family: Calibri,sans-serif; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">En las organizaciones, uno de los peores errores que podemos cometer es <\/span><span style=\"font-size: 11pt; font-family: Calibri,sans-serif; color: #000000; background-color: transparent; font-weight: bold; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">corregir a un colaborador frente a un cliente o proveedor<\/span><span style=\"font-size: 11pt; font-family: Calibri,sans-serif; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">. Y si ya sabemos que esto afecta dentro de una empresa, \u00a1imag\u00ednate c\u00f3mo se multiplica el impacto cuando se hace frente a un cliente o proveedor!<\/span><\/p><p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt; font-family: Calibri,sans-serif; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Es com\u00fan escuchar frases como: \u00abd\u00e9jame llamarlo para rega\u00f1arlo\u00bb, pero esta es una percepci\u00f3n err\u00f3nea del servicio al cliente. Rega\u00f1ar a un miembro del equipo en p\u00fablico no solo <\/span><span style=\"font-size: 11pt; font-family: Calibri,sans-serif; color: #000000; background-color: transparent; font-weight: bold; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">da\u00f1a la moral y la dignidad de esa persona<\/span><span style=\"font-size: 11pt; font-family: Calibri,sans-serif; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">, tambi\u00e9n <\/span><span style=\"font-size: 11pt; font-family: Calibri,sans-serif; color: #000000; background-color: transparent; font-weight: bold; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">deteriora la confianza interna <\/span><span style=\"font-size: 11pt; font-family: Calibri,sans-serif; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">de la organizaci\u00f3n. No hay justificaci\u00f3n alguna para ridiculizar a un colaborador frente a otros; al contrario, es la receta perfecta para el fracaso.<\/span><\/p><p>\u00a0<\/p><p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt; font-family: Calibri,sans-serif; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Cuando abordamos una falta frente a un cliente, lo ideal es hacerlo con el <\/span><span style=\"font-size: 11pt; font-family: Calibri,sans-serif; color: #000000; background-color: transparent; font-weight: bold; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">mayor tacto posible, <\/span><span style=\"font-size: 11pt; font-family: Calibri,sans-serif; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">mostrando <\/span><span style=\"font-size: 11pt; font-family: Calibri,sans-serif; color: #000000; background-color: transparent; font-weight: bold; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">madurez y compromiso<\/span><span style=\"font-size: 11pt; font-family: Calibri,sans-serif; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\"> hacia la promesa de valor que hemos hecho como organizaci\u00f3n. <\/span><span style=\"font-size: 11pt; font-family: Calibri,sans-serif; color: #000000; background-color: transparent; font-weight: bold; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Cualquier correcci\u00f3n debe ser en privado, con mesura y profesionalismo, garantizando que el respeto mutuo prevalezca. <\/span><span style=\"font-size: 11pt; font-family: Calibri,sans-serif; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">No solo se trata de proteger la integridad del colaborador, sino tambi\u00e9n la cohesi\u00f3n y la confianza interna de la empresa. Si esto ocurre frente a un proveedor, el da\u00f1o es doble: afectamos la autoestima del equipo y la percepci\u00f3n externa sobre nuestra empresa.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Rega\u00f1a en privado, reconoce en p\u00fablico \u201cVamos a hablarle al cliente o proveedor para que veas\u201d \u00a0 En las organizaciones, uno de los peores errores que<span class=\"excerpt-hellip\"> [\u2026]<\/span><\/p>\n","protected":false},"author":1,"featured_media":1793,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[29],"tags":[61,108],"class_list":["post-1792","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-confianza","tag-corregir"],"_links":{"self":[{"href":"https:\/\/poziksinplea.com\/index.php\/wp-json\/wp\/v2\/posts\/1792","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/poziksinplea.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/poziksinplea.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/poziksinplea.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/poziksinplea.com\/index.php\/wp-json\/wp\/v2\/comments?post=1792"}],"version-history":[{"count":2,"href":"https:\/\/poziksinplea.com\/index.php\/wp-json\/wp\/v2\/posts\/1792\/revisions"}],"predecessor-version":[{"id":1795,"href":"https:\/\/poziksinplea.com\/index.php\/wp-json\/wp\/v2\/posts\/1792\/revisions\/1795"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/poziksinplea.com\/index.php\/wp-json\/wp\/v2\/media\/1793"}],"wp:attachment":[{"href":"https:\/\/poziksinplea.com\/index.php\/wp-json\/wp\/v2\/media?parent=1792"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/poziksinplea.com\/index.php\/wp-json\/wp\/v2\/categories?post=1792"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/poziksinplea.com\/index.php\/wp-json\/wp\/v2\/tags?post=1792"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}